Patient Service Representative

IMMEDIATE OPENINGS IN ALL LOCATIONS

Hendricks Therapy is expanding to meet our community's growing mental health needs. We are looking for compassionate, driven, detail-oriented team members to assist us in increasing accessibility to mental health care in Central Indiana. 

You are the ideal candidate for this role if you have a heart to care for people and want a job doing something that makes a difference in people’s lives. We are looking for efficient, driven, and, most importantly, compassionate candidates. If you would describe yourself as detail-oriented, dependable, a team player, and caring, you may be the candidate we are looking for!

JOB DESCRIPTION

  • Welcoming patients to the office

  • Patient check-in and check-out

  • Answering phone calls and returning messages

  • Monitoring patient text messages (overtime opportunities available for after-hours texting)

  • Communicating patient messages effectively to providers 

  • Updating patient information in charts

  • Collecting payments for services

  • Obtaining patient vital signs and/or urine drug screens as requested

  • Floating to our Plainfield and Avon offices on occasion is also a possibility

PROFESSIONAL QUALIFICATIONS

A High School diploma or GED is required to apply. If you have higher education in Medical Assisting, Health Information Technology, Business, Communications, Hospitality, or a related field, that is certainly a plus! Previous medical office experience of at least one year is required. Strong typing ability and proficiency with Microsoft Office are necessary skills for this position.

PAY & BENEFITS

This will be a full-time job with the opportunity for overtime. The salary for this position is negotiable, depending on experience. Medical, Dental, Vision, and Life insurance coverage is offered. Additional benefits include Short-term and long-term disability insurance, 401k, 401k match, PTO accrual from day one that is usable after 90 days, paid holidays, and performance bonuses!

To apply, please send your resume and cover letter to: jobs@hendrickstherapy.com